IN THE NEWS:
"DWS has repeatedly refused to turn over records requested through the Arkansas Freedom of Information Act that might provide a better understanding of why scores of Arkansans haven't been abele to access unemployment benefits during the COVID-19 pandemic."
"As of December 18, 2020, more than 26,000 unemployment claims awaited a decision, with about one-fourth waiting longer than three months, the nonprofit said. Some clients were told they could wait as long as six months for an initial decision, with appeals waiting three or four months longer."
“We granted DWS several extensions, offered to sit down for meetings, and tried asking only for the most important information,” states Legal Aid attorney Jaden Atkins. Nearly a year into the pandemic, DWS has not improved its handling of claims.